Privacy Policy

1. Information We Collect

1.1 Account Information

When you create an account or sign in, we may collect and store:

• Email address
• Name (provided by you or your Google account)
• Authentication provider (Email/Password or Google)
• User ID (UID)
• Account creation and update timestamps

This information is used solely to provide authentication and account-related features.

1.2 Chat & Usage Data

To enable core app functionality, we store:

• Chat conversations and AI responses
• Chat metadata (titles, timestamps, summaries)
• Usage data such as daily usage counts or token consumption

Chats are stored only so you can access your conversation history inside the app.

Important: We do not manually read, review, or analyze individual chats.

1.3 Analytics & App Usage (Aggregated)

We may collect aggregated and anonymized usage information, such as:

• Active users and app usage frequency
• Authentication method statistics (Google vs Email)
• Feature usage (sharing, feedback, settings interactions)
• AI model usage distribution (percentage-based)
• Approximate usage volume (tokens, prompts per day)

This data is collected in aggregated and anonymized form and is used only to improve app performance and user experience.

2. AI & Third-Party Services

Hubnex AI uses third-party AI providers to generate responses, including but not limited to:

• OpenAI (ChatGPT)
• Google Gemini
• DeepSeek

When you send a prompt:

• Your prompt and relevant conversation context are sent securely to a third-party AI provider
• The AI provider processes the request and returns a response
• Responses may be subject to the third party’s own policies

We do not sell or share your personal data for advertising purposes.

3. How We Use Your Data

We use collected data to:

• Authenticate users
• Provide chat history and AI responses
• Enforce usage limits and prevent abuse
• Improve app quality and reliability
• Analyze anonymized usage trends

We do not use your data for selling:

• Selling to third parties
• Advertising profiles
• Manual review or surveillance

4. Data Retention & Deletion

• Chat and account data are retained only while your account exists
• When you delete your account:
  • All associated data is permanently removed
  • Authentication credentials are deleted
  • Chats and usage records are erased
• Deleted data cannot be recovered

5. Account Security

We use reasonable technical and organizational measures to protect your data including:

• Secure authentication via Firebase
• Encrypted connections
• Restricted backend access

However, no system is 100% secure. Use the app at your own discretion.

6. Usage Limits & Availability

Hubnex AI may apply:

• Daily usage limits
• Temporary restrictions
• service availability changes to maintain service quality

Limits may change over time to maintain service quality.

7. Children’s Privacy

Hubnex AI is not intended for children under the age of 13.

We do not knowingly collect personal data from children. If you believe a child has used the app, please contact us.

8. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be reflected by updating the "Effective Date" on this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

Email: umuhammad662@gmail.com

Location: Pakistan